SUPPORT
Answers, in plain words.
Every question Ruby can answer about Revolutionary Plugins, written out in full. If yours is not here, get in touch and we will answer it directly.
How much does Revolutionary Plugins cost?
There are three yearly plans and each one includes every plugin and the theme: Single Site is $99 a year for 1 site, Suite Pro is $499 a year for 5 sites, and Agency is $999 a year for unlimited sites. More: Pricing
What is included in the suite?
The suite has 17 plugins and the Multipurpose Theme, and every plan includes all of them. The plugins cover security, backups, page building, forms, ecommerce, SEO, email, support and more. More: All plugins
How do I get support?
Open a ticket, post in the community forums or write to us from the contact page. You can also email info@revolutionaryplugins.com or call 877-373-7887. More: Support
How do I install the plugins?
Download your plugins from your account, or install them from the Revolutionary Plugins menu once the theme is active. Then paste your bundle key once in the Multipurpose Dashboard, Welcome tab. More: Documentation
How does the license key work?
You get one bundle key, and you enter it once in the Multipurpose Dashboard, Welcome tab. Every Revolutionary plugin on that site then uses it for updates. More: Documentation
What does each plan include?
Every plan includes all 17 plugins, the Multipurpose Theme and every update. Single Site has email support, Suite Pro adds priority email support and beta channel access, and Agency adds priority support and white-glove onboarding. More: Pricing
What is Revolutionary Plugins?
Revolutionary Plugins is a suite of 17 WordPress plugins and one theme that look alike, work together and share one license. It exists so you can replace a pile of separate subscriptions with one. More: About us
Does Revolutionary Chat Bot use ChatGPT or AI?
Not by default. Matching runs in PHP on your own server using keywords, synonyms and typo tolerance, so there is no AI service, no API key and no per-message bill, and visitor questions stay on your server. With the optional AI add-on she says your saved answers in her own words and follows a conversation, using a provider and key you choose, so that provider bills you directly and we never see your key. Even then she only rewords answers you wrote: a rewrite is refused if it reaches past what your answer says. More: Revolutionary Chat Bot
How much is the AI chat bot?
The standard chat bot is included in every Revolutionary Plugins plan at no extra cost. The optional AI features are a separate add-on, from $199 a year for one site. For five sites or unlimited, talk to us. The plans themselves are yearly and each one includes every plugin and the theme: Single Site is $99 a year for 1 site, Suite Pro is $499 a year for 5 sites, and Agency is $999 a year for unlimited sites. More: Pricing
Is there a refund policy?
What is Revolutionary Backups?
Revolutionary Backups makes scheduled, verified, encrypted backups of your files and database and restores them in one click. It can send backups to Amazon S3, Dropbox, Google Drive, OneDrive, Azure Blob, Google Cloud Storage, SFTP or WebDAV. More: Revolutionary Backups
How do I contact Revolutionary Plugins?
Use the contact page, email info@revolutionaryplugins.com or call 877-373-7887. More: Contact
Can Revolutionary Importer convert Elementor pages?
Yes. The Importer can transform Elementor pages into Revolutionary Blocks layouts. Revolutionary Blocks also offers a row action for converting Elementor pages, and the original data is backed up before conversion. More: Revolutionary Blocks
Are new plugins included in my subscription?
Yes. Your plan includes every plugin and theme, including new plugins released while you subscribe, and adding one later costs nothing extra. More: Pricing
Do I need every plugin?
No. Install only the ones you want. Every plan includes every plugin and theme, so adding one later costs nothing extra. More: All plugins
How do I activate a site?
Paste your bundle key once in the Multipurpose Dashboard, Welcome tab, on that site. Every Revolutionary plugin on the site uses the key for updates. More: Documentation
Can you retrieve my credit card details?
I cannot retrieve or display payment card numbers here. Please do not send card details in chat. Use your account to manage billing, or contact us for help.
Does your suite guarantee first place in search?
No. Revolutionary SEO provides tools to improve your site's search setup, but search engines determine placement. We do not guarantee a ranking or first-place result. See Revolutionary SEO for what the plugin does.
How do I move my site from another plugin?
Revolutionary Importer can move data from selected plugins and migrate a WordPress site. Check the Importer documentation for supported sources and limits, and back up both sites before you begin. If your source is not listed, ask us about it.
How many sites does a license cover?
Single Site covers 1 site, Suite Pro covers 5 sites and Agency covers unlimited sites. Each unique domain counts as one activation. More: Pricing
What is Revolutionary Chat Bot?
Revolutionary Chat Bot is a self-hosted support bot that answers visitor questions from a knowledge base you write, with no AI fees. It runs entirely in PHP on your server, and it logs the questions it could not answer so you know what to write next. More: Revolutionary Chat Bot
Can I move my license to another site?
I do not have verified steps for moving a license between sites, so I would rather not guess. Please contact us and we will help with the change. More: Contact
Can I share my license key with someone else?
No. Licenses are non-exclusive and non-transferable, and keys cannot be shared publicly or used beyond your plan's site limit. Agency covers unlimited sites you own or manage for clients. More: Terms
Do I need a separate key for each plugin?
No. One bundle key covers the theme and every Revolutionary plugin. You enter it once per site. More: Documentation
Do I need WooCommerce for Revolutionary eCommerce?
No. It is a standalone store with its own cart, checkout and accounts. More: Revolutionary eCommerce
Does Revolutionary SEO use AI?
AI is optional and off until you add your own key. It supports OpenAI, Anthropic Claude, Google Gemini, Mistral and OpenRouter, you pay your provider directly, and every other feature works without it. More: Revolutionary SEO
What is the template store?
The theme includes 95 ready-made site templates in 12 industry groups, and each one is a real working site you can preview. Pick one and install it in one click from the theme dashboard, and its pages, images, menu, colors, fonts, header and footer arrive together. More: Browse templates
What payment methods does Revolutionary eCommerce support?
It supports Stripe through the Payment Element and Square through its Web Payments SDK, both with test or sandbox modes, plus cash on delivery and direct bank transfer. More: Revolutionary eCommerce
Which plugins help me sell and support customers?
Revolutionary eCommerce, Forms, Ticketing, Chat Bot and Forums cover selling and support. They give you a store, forms, a helpdesk, a support bot and a community forum. More: All plugins
Who is Revolutionary Plugins for?
It is for anyone who runs WordPress sites, from a single site owner to agencies that build sites for clients. If you want one set of plugins, one license and one support desk instead of many vendors, it is built for you. More: Pricing
Are Revolutionary Backups encrypted?
Backups use SHA-256 checksums and optional AES-256-GCM encryption. If you set an encryption passphrase, backups cannot be recovered without it, so store it somewhere safe away from the site. More: Revolutionary Backups
Can customers see each other's tickets in Revolutionary Ticketing?
No. Customers can only see their own tickets, and internal staff notes are never shown or emailed to customers. More: Revolutionary Ticketing
Can I upgrade my plan later?
Yes. You can upgrade at any time and pay only the difference. More: Pricing
Can I use the plugins with my current theme?
Yes. The plugins work with any well-built WordPress theme. With the Multipurpose Theme they also pick up its colors and light or dark mode automatically. More: All plugins
Can Revolutionary Forms book meetings?
Yes. Visitors book time in their own time zone, and meetings sync two ways with Outlook through Microsoft 365, with optional Teams meetings. It includes buffers and double-booking protection. More: Revolutionary Forms
Can Revolutionary Security lock me out of my own site?
It is designed to avoid that. Admins, wp-admin, cron and WP-CLI are exempt from bans, and a recovery link can allow your IP if you are ever locked out. You can also find the recovery URL in the Security settings or wait for a lockout to expire. More: Revolutionary Security
Can Revolutionary SEO run alongside Yoast or Rank Math?
Not at the same time. Use Revolutionary Importer to bring your data across from Yoast or Rank Math, then switch. More: Revolutionary Importer
Can Revolutionary Slider show my latest posts or WooCommerce products?
Yes. Turn on dynamic content, choose a post type and number of items, and use tokens such as the post title in the first slide to generate the rest. It also has product tokens for WooCommerce price, add-to-cart link and SKU. More: Revolutionary Slider
Do plans renew automatically?
Plans renew annually by default, and the company emails customers before renewal. You can cancel auto-renewal at any time from your account. More: Terms
Do staging and development sites count as separate activations?
No. Staging and development sites on the same parent domain do not count separately. Each unique domain counts as one activation. More: Pricing
Do testimonials publish immediately in Revolutionary Testimonials?
Not by default. With moderation on, which is the default, submissions arrive as Pending until you approve them. Client emails are also hidden publicly by default. More: Revolutionary Testimonials
Do the plugins collect data or track visitors?
No. The suite has no telemetry and no visitor tracking, and the only outside call most plugins make is for licensed updates. More: Privacy
Do the plugins work with other plugins and page builders?
The plugins work with any well-built WordPress theme, and Revolutionary Blocks can convert Elementor pages into Blocks layouts. For other third-party plugins I do not have a verified compatibility list, so please ask us before relying on a specific combination. More: Contact
Does Revolutionary Backups move a site to a new domain?
No. Backups handles backup and restore only. Use Revolutionary Importer to move a site, which is included in the same license. More: Revolutionary Importer
Does Revolutionary Blocks work with any theme?
Yes, it works with any WordPress theme. It works best with the Multipurpose Theme, which adds light and dark mode, button styling, and header and footer customization built as Blocks layouts. More: Revolutionary Blocks
Does Revolutionary Duplicator copy my whole site?
No. It copies individual items such as pages, posts and custom post types. For a whole-site copy use Revolutionary Backups. More: Revolutionary Duplicator
Does Revolutionary eCommerce support multiple currencies?
Other currencies are for display only. Every order is charged in your store's base currency. More: Revolutionary eCommerce
Does Revolutionary Security check for vulnerable plugins?
Yes. It runs daily checks against the Wordfence Intelligence vulnerability feed. More: Revolutionary Security
Does Revolutionary Security remove malware?
No. It detects threats and alerts you, and you can delete flagged files yourself from the dashboard. It does not automatically clean infected sites. More: Revolutionary Security
Does Revolutionary Ticketing charge per agent?
No. Ticketing includes unlimited agents with your license. More: Revolutionary Ticketing
Does the Importer change my original site or plugins?
No. Source plugins are only read, and nothing on the original site is changed during migration. Running an import again skips items already imported unless you turn on overwrite mode. More: Revolutionary Importer
Does the theme support light and dark mode?
Yes. The theme has light and dark color modes with a visitor toggle, and the plugins pick up its colors and light or dark mode automatically. More: Multipurpose Theme
How do I buy or subscribe?
How do I cancel my subscription?
You can cancel auto-renewal at any time from your account. Canceling stops future charges and ends updates and support at the close of your current term. More: My account
How do I customize the Multipurpose Theme?
Most customization happens in the theme's own dashboard instead of the WordPress Customizer, covering colors, header, footer, fonts, login page, analytics and maintenance mode. It offers 12 header layouts, 27 menu link styles, 7 mobile menus and custom font uploads. More: Theme dashboard docs
How do I place a Revolutionary Slider on a page?
Use the Revolutionary Slider block with its live preview, paste the shortcode, or pick the slider in the Hero Section box on your page. More: Revolutionary Slider
How do plugins and themes get updates?
Once your bundle key is saved in the Multipurpose Dashboard, Welcome tab, updates appear in WordPress like any other update. Your plan includes every update while it is active. More: Support
How does Revolutionary Forms handle spam?
It includes a honeypot and a per-IP rate limit by default, and Revolutionary Security can add captcha protection. More: Revolutionary Forms
How does Revolutionary Plugins compare to other WordPress plugin suites?
We do not publish comparisons against named products, and you should check any comparison yourself. What our own pages state: every plan includes all 17 plugins and the Multipurpose Theme, there are three plans at $99, $499 and $999 a year, and you can ask for a refund within 30 days of your first purchase. Add up what you pay today for separate subscriptions and compare. More: Pricing
How long does Revolutionary SMTP keep the email log?
The log is kept for 30 days. Older entries are removed automatically, and you can clear the log at any time. More: Revolutionary SMTP
How many plugins are in the suite?
There are 17 plugins plus one theme, the Multipurpose Theme. One license covers all of them. More: All plugins
Is Revolutionary Plugins a subscription or a one-time purchase?
It is a yearly subscription. One subscription covers every plugin, every theme and every update, and there are no monthly subscriptions. There is no lifetime option. More: Pricing
Is there a changelog?
Yes, release notes are published on the changelog page. More: Changelog
Is there a child theme, and do my customizations survive updates?
Yes. A child theme keeps your custom CSS safe during theme updates. More: Multipurpose Theme
Is there a community forum?
Yes. You can search past answers or ask a question in the community forums. More: Forums
Is there a free trial?
Is there an affiliate or partner program?
Yes. If you build sites for clients, write about WordPress or teach it, you can apply and get your own referral link to earn a commission on sales. Rates are provided after you apply. More: Affiliates
Is there documentation?
Yes. There are quick starts and full settings references for every plugin and the theme. More: Documentation
My emails are not being delivered. What should I do?
Install Revolutionary SMTP, connect your mail provider, and review the email log to see the status of each message. More: Revolutionary SMTP
My page looks wrong after an update. What should I do?
Clear your page cache and your CDN cache. Revolutionary Blocks regenerates its page styles automatically. More: Support
What are the WordPress and PHP requirements?
Most Revolutionary plugins list WordPress 5.8 or later and PHP 7.4 or later in their readmes, and Forms and SEO list WordPress 5.6 and PHP 7.2. Check the plugin's readme or ask us if you run an older setup. More: Support
What are your support hours?
We do not list fixed support hours. Send a message from the contact page and a real person will reply, usually within one business day; the terms state the same goal of replying within one business day.
What does support cover?
Support covers the Revolutionary software itself, not unrelated plugins or custom code. During an active license you receive updates, security patches and access to the support channels, and the stated goal is to reply within one business day. More: Terms
What happens if I do not renew?
Your site keeps working exactly as it is, and updates stop until you renew. Nothing is locked because there are no premium features. More: Pricing
What if Microsoft 365 email will not authenticate with Revolutionary SMTP?
Switch to the Microsoft 365 Graph connection, which does not use SMTP at all. It can also send from a shared mailbox, which needs no license and no password. More: Revolutionary SMTP
What is RankFlow?
RankFlow is a central console that watches and manages every WordPress site you run from one screen, found at revolutionaryrankflow.com. It is a separate offering from the plugin suite. More: About us
What is Revolutionary Blocks?
Revolutionary Blocks is a visual page builder for WordPress with 72 built-in widgets, a live canvas, and a small static stylesheet written for each page. It works with any theme. More: Revolutionary Blocks
What is Revolutionary Duplicator?
Revolutionary Duplicator copies any page, post or custom post type in one click, with control over what comes along. Copies arrive as drafts by default and people can only copy content they are allowed to edit. More: Revolutionary Duplicator
What is Revolutionary eCommerce?
Revolutionary eCommerce is a complete online store plugin with products, cart, checkout, customer accounts, tax, shipping, coupons, refunds and order emails. It does not need WooCommerce. More: Revolutionary eCommerce
What is Revolutionary Folders?
Revolutionary Folders gives your Media Library real folders. They are actual directories under wp-content/uploads that you can see over FTP, not labels in the database. Moves and renames update the stored image paths. More: Revolutionary Folders
What is Revolutionary Forms?
Revolutionary Forms is a drag-and-drop form builder with 18 field types, an entries inbox and a meeting scheduler that books into Outlook. Spam protection with a honeypot and per-IP rate limit is on by default. More: Revolutionary Forms
What is Revolutionary Forums?
Revolutionary Forums is a fast community forum with boards, threads, vote-ranked replies, search, @mentions, private messages and notifications. It uses your existing WordPress accounts and runs from a single shortcode. More: Revolutionary Forums
What is Revolutionary Importer?
Revolutionary Importer brings data over from plugins you use today, or moves a whole site across. It reads SEO fields, forms, sliders, testimonials and SMTP connections from 12 source plugins, including Yoast, Rank Math, Contact Form 7, WPForms and WP Mail SMTP. More: Revolutionary Importer
What is Revolutionary License Server?
Revolutionary License Server is a plugin for selling your own WordPress plugins or themes. It handles checkout through Stripe or Square, license keys, activation limits, automatic updates and a customer account area, all on your own site. It is included in every plan. More: Revolutionary License Server
What is Revolutionary Popups?
Revolutionary Popups creates popups, bars and slide-ins with smart triggers, targeting and frequency caps. It has four layouts, five triggers including exit intent, and everything is set up on one screen. More: Revolutionary Popups
What is Revolutionary Security?
Revolutionary Security is the largest plugin in the suite, with a firewall, login lockdown, two-factor authentication, passkeys, malware and file change alerts and more in one plugin. It has twelve modules and turns on 14 protections when you activate it. More: Revolutionary Security
What is Revolutionary SEO?
Revolutionary SEO handles titles, descriptions, social cards, schema, XML sitemaps, redirects and 404 tracking, with live SEO and readability scores on every post. More: Revolutionary SEO
What is Revolutionary Slider?
Revolutionary Slider builds layered, animated sliders, carousels and hero scenes right in wp-admin. It has three modes, 14 starter templates, an animation timeline and 20 saved versions per slider. More: Revolutionary Slider
What is Revolutionary SMTP?
Revolutionary SMTP sends your WordPress email reliably through Microsoft 365 Graph, SendGrid, Postmark, Amazon SES or any SMTP server, with PHP mail as a fallback. Every email is logged with status and errors. More: Revolutionary SMTP
What is Revolutionary Testimonials?
Revolutionary Testimonials collects, approves and shows customer reviews with star ratings, photos and company logos. It includes a front-end submission form, a moderation queue and CSV import. More: Revolutionary Testimonials
What is Revolutionary Ticketing?
Revolutionary Ticketing is a helpdesk inside WordPress. Customers file tickets on your site, and your team works them in wp-admin with statuses, priorities, assignment, internal notes and file attachments. More: Revolutionary Ticketing
What is the Agency plan?
Agency is $999 a year with unlimited site activations, all 17 plugins, the theme, updates, priority support and white-glove onboarding. More: Pricing
What is the Multipurpose Theme?
The Multipurpose Theme is the suite's theme, with its own dashboard of 14 tabs and 95 ready-made site templates. It has light and dark color modes with a visitor toggle, 12 header layouts and custom font uploads. More: Multipurpose Theme
What is the Single Site plan?
Single Site is $99 a year and covers 1 site with all 17 plugins, the Multipurpose Theme, updates and email support. More: Pricing
What is the Suite Pro plan?
Suite Pro is $499 a year and covers 5 sites with all 17 plugins, the theme, updates, priority email support and beta channel access. It is marked as the most popular plan. More: Pricing
What is your name?
I’m Ruby, the automated assistant for Revolutionary Plugins, not a person. I answer from the published pricing, documentation and support pages. If I cannot, write to us and a real person will reply, usually within one business day.
What should I include when I open a support ticket?
Include your WordPress and PHP versions, the plugin version, what you expected versus what happened, and screenshots if you can. More: Support
What two-factor options does Revolutionary Security offer?
It supports passkeys such as Face ID, Touch ID, Windows Hello and security keys, plus authenticator apps and email codes. More: Revolutionary Security
What widgets and effects does Revolutionary Blocks include?
It includes 72 widgets across groups such as Basic, General, Marketing, Showcase and Site, plus WordPress integrations. It also has 15 entrance animations, 8 background scroll effects and 2,140 SVG icons. More: Revolutionary Blocks
Where can I see what is being worked on?
The roadmap page shows what shipped recently and how to tell us what to build next. It does not promise dates. More: Roadmap
Which plugins help me build and design pages?
Revolutionary Blocks, Revolutionary Slider, Revolutionary Folders and Revolutionary Popups cover building and design. They give you a page builder, sliders, real Media Library folders and popups. More: All plugins
Which plugins help me grow and communicate?
Revolutionary SEO, Revolutionary SMTP and Revolutionary Testimonials cover growth and communication. They handle search optimization, reliable email delivery and customer reviews. More: All plugins
Which plugins protect and recover my site?
Four plugins cover this: Revolutionary Security, Revolutionary Backups, Revolutionary Duplicator and Revolutionary Importer. Together they handle firewall and login protection, scheduled backups, content copying and migration. More: All plugins
Who answers support requests?
The people who build the plugins. Support is one desk across every plugin, so one team owns the answers. More: Support
Why am I not seeing updates?
Make sure your bundle key is saved in the Multipurpose Dashboard, Welcome section, then check for updates again. Updates also stop when a subscription lapses. More: Support
Will installing a template overwrite my existing site?
No. Templates add pages without overwriting your existing site. Revolutionary Blocks is required for templates and for custom headers and footers. More: Multipurpose Theme
Will moving files in Revolutionary Folders break my posts?
No. Images inserted from the Media Library have their paths updated automatically. Links you typed by hand are not rewritten. More: Revolutionary Folders
Will the plugins slow down my site?
They are built to be lean. Assets load only where they are used, and Revolutionary Blocks writes a small static stylesheet per page. More: About us
