Revolutionary Ticketing
Run support inside WordPress, not in another monthly seat-priced tool.
A full help desk that lives in your admin: email piping, statuses and priorities, SLA timers, canned replies and a clean customer portal. Your tickets, your database, one flat price for every agent.
View pricingFEATURES
Everything you need, nothing you do not
Email piping
Turn a support mailbox into tickets and thread every reply back automatically, no account required for customers.
Canned replies
Save your best answers with smart tags and insert them in a tap, then tweak before you send. Faster, still personal.
SLA timers
Set response and resolution targets per priority, with business-hours awareness and escalation before a breach.
Agent assignment
Route tickets to the right person, auto-assign by round robin or rules, and see each agent's live workload.
Customer portal
A clean front-end portal where logged-in customers open tickets, track status and read your replies in one place.
Shortcode + roles
Drop the portal anywhere with the [support_tickets] shortcode and grant agent access with WordPress capabilities.
LOVED BY USERS
Trusted on sites like yours
We cancelled a help desk that billed us per seat and moved everything into WordPress. The customer context next to each ticket cut our replies in half.
Email piping just worked. Customers reply to a normal email and it threads perfectly. The SLA timers stopped us dropping urgent tickets overnight.
One license, every client site, every agent. As an agency the no-per-seat pricing changed support from a cost center into something we actually offer.
PRICING
One license, every plugin in the suite
Start with just this plugin, or unlock all sixteen for one lifetime price.
- Revolutionary Ticketing, one site
- 1 site activation
- Lifetime updates
- Email support
- All 16 plugins
- 5 site activations
- Lifetime updates
- Priority support
- Beta channel access
- All 16 plugins + future plugins
- Unlimited site activations
- Lifetime updates
- Priority Slack support
- White-label styling
FAQ
Questions, answered
No. With email piping, customers just email your support address and a ticket is created, replies thread back to them automatically. The customer portal is there for logged-in users who prefer to track tickets on your site, but it's never required.
Correct. One license covers unlimited agents and unlimited tickets. Add your whole team, seasonal help, or a new hire and the price never moves. We never meter seats or tickets.
In your own WordPress database. Tickets are a custom post type, so they're yours to back up, export and own. Nothing is routed through a third-party cloud, which keeps you in control and GDPR-ready.
Yes. The ticket view pulls the customer's account, recent orders and past tickets into a context sidebar so agents answer with full history. It works alongside Revolutionary eCommerce and standard WooCommerce.
You define business hours once, and the timers respect them. A ticket that arrives at 6pm Friday won't burn its SLA over the weekend, the clock pauses outside your hours and resumes when you're back, so your targets stay realistic.
Get Revolutionary Ticketing today
Part of the Revolutionary Plugins suite - one license unlocks all sixteen, forever.
View pricing